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Frequently Asked Questions About Counseling

Oct 2
2 min read

Updated: 5 days ago

What happens during the first counseling session? The first session is mainly about understanding what brings you in, what has been happening, what you want to change, and whether we are a good fit. You do not have to tell your entire story in one session.

Do you offer in-person and virtual therapy? I currently offer secure telehealth throughout Texas. Use Headway to check current virtual appointment availability.

Who do you work with? I work with adolescents ages 13–17, adults, and older adults from a wide range of backgrounds. Common concerns include trauma and PTSD, anxiety, depression, grief, stress, life transitions, and military or veteran concerns.

How long are sessions? Individual sessions are 60 minutes. Exact appointment details are confirmed through Headway when you schedule.

Do you accept insurance? I accept Aetna, Cigna, Carelon Behavioral Health, Curative, and Ascension SmartHealth through Headway. Verify your specific coverage and estimated costs through Headway before scheduling.

What is the cancellation policy? Cancellation expectations are reviewed before treatment begins. If you need to change an appointment, provide as much notice as possible.

How do I know if therapy is right for me? Therapy may be useful when symptoms or stress are affecting daily life, relationships, sleep, work, or your sense of control. The first few sessions can help determine whether counseling and the therapeutic approach are a good fit.

What should I do during a mental health emergency? This website and routine counseling contact are not emergency services. If you are in immediate danger or unable to stay safe, call 911 or go to the nearest emergency department. In the United States, call or text 988 for the Suicide & Crisis Lifeline.

If you are considering individual counseling for adolescents ages 13–17, adults, or older adults, review session information and decide whether the approach fits what you need. View availability on Headway for virtual appointments, insurance information, and cost estimates, or read what to expect when starting therapy.

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